Return and Refund

 

At Everyproducts shop, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before placing an order.

Return Eligibility

You may request a return within 7 days of receiving your order.

To be eligible for a return, the item must:

• Be in its original condition.
• Be returned with its original packaging.
• Not be intentionally damaged or misused.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, incorrect, wrong-size, or wrong-color item, you must contact us within 48 hours of delivery.

To submit a claim, please provide:

• Your order number.
• 1 to 2 clear photos showing the issue.

If your claim is approved, you must return the item within 7 days.

After we receive and inspect the returned item, we will send you a free replacement.

Return Shipping

If the return is approved because of our or our supplier's mistake (damaged, defective, incorrect, wrong-size, or wrong-color item), we will cover the return shipping cost.

If the issue is reported after 48 hours of delivery, or the return does not meet our policy requirements, the customer will be responsible for the return shipping cost.

Refunds

Our first priority is to provide a replacement.

If a replacement is not available, an approved refund will be processed within 2 to 4 business days after we receive and inspect the returned item.

Depending on your payment provider or bank, it may take additional time for the refund to appear in your account.

Non-Returnable Items

We do not accept returns for:

• Change of mind.
• Products that have been used, damaged by the customer, or returned without their original packaging.
• Gift cards.
• Personalized or custom-made products.
• Clearance or final sale items.

Exchanges

We do not offer direct exchanges.

Order Cancellation

Orders may be cancelled within 2 hours of being placed.

Once an order has entered processing or shipping, it can no longer be cancelled.