FAQ
Frequently Asked Questions (FAQ)
1. How long does shipping take?
Orders are processed within 1 to3 business days. Estimated delivery time is 5 to 10 business days, depending on your location.
2. Do you offer free shipping?
Yes. We currently offer free shipping within the United States. International shipping charges may apply at checkout.
3. Can I cancel my order?
Yes. Orders can be cancelled within 2 hours of being placed. After that, orders cannot be cancelled because processing has already begun.
4. What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery and send 1 to 2 clear photos of the issue. After approval, we will arrange a replacement according to our Return & Refund Policy.
5. Can I return my order if I change my mind?
No. Returns for change of mind or personal preference are not accepted.
6. Do you provide tracking information?
Tracking information will be provided whenever it is available from our shipping partners.
7. How can I contact customer support?
You can contact us anytime by email.
Email:Â Â everyproductshop0@gmail.com
8. Is my payment information secure?
Yes. All payments are processed through secure payment providers. We do not store your complete payment card information.